Privacy Policy

1. Personal Information Collected

We collect audio recordings, text submissions, and basic transaction data required to provide the Service.

2. Purpose of Processing

Personal information is processed solely to generate voice memory images and QR codes, operate the Service, and provide customer support.

3. Consent

By using the Service, you consent to the collection, processing, and storage of your information in accordance with this Privacy Policy. You confirm that you have obtained consent from any person whose voice is uploaded.

4. Storage and Retention

We do not guarantee permanent storage of content. Audio files and generated images may be deleted at any time. Users are responsible for downloading and retaining their own copies.

5. Data Protection

We take reasonable measures to protect personal information; however, no system is completely secure, and we do not guarantee absolute security.

6. User Rights

You have the right to delete your personal content at any time using the data deletion feature provided within the service. Deleting your data will permanently remove associated audio recordings, generated images, and disable any related QR codes, and this action cannot be undone.

Please note that payment transaction records may be retained as required for legal, regulatory, and accounting purposes, but all personal content will be permanently deleted.

To delete your data in accordance with this privacy policy, please visit our data deletion page.

7. Legal Compliance

This Privacy Policy is intended to comply with the Protection of Personal Information Act (POPIA) of South Africa.

For privacy-related questions, contact: privacy@alwayskeep.me